the twitter secret: conditioning
December 16, 2008
Marcel LeBrun rocked my world.
Consider:
- On twitter, the counter tells us how many characters we have left for all remaining "public messages"
- Most of us start off on twitter by sending public messages or @replies. The counter conditions us that we cannot send messages longer than the traditionally short 140 character limits.
- So you cannot send a longer message on twitter, right?
- Which in theory, kind of defines the platform as short form communications, right?
Now let's think about this:
- When sending direct messages (DMs) on twitter, there is a similar counter, counting down your remaining characters.
- So based on our previous interactions, one would think that you cannot send direct messages longer than 140 charachters as DMs - after all, you can't send a message longer than the counter in the public message space, right?
The kicker:
- your DMs on twitter can be as long as you like.
- and after hundreds of DMs with dozens of thought leaders, noobs, industry professionals and personal persons, I've never received a DM longer than 140 charachters, until tonight.
- Then Marcel DMed a 249 character message.
Why this matters:
- Firstly, we've all been conditioned to obey a rule, much like the button on the TV show "Lost".
- Secondly, Twitter is no longer a short message platform. Twitter is a publically short form platform, but a far more viable communications platform for relationship building in private.
- Longer communications will enable deeper conversations in private.
- This changes the dynamic. No longer is Twitter a largely public platform with a small private component. Twitter is truly a conversational hub.